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Frequently Asked

Below are some of are common questions about orders

Yes. Every bottle is sourced directly from authorised distributors and brand partners, and inspected on arrival in our UK studio.

Unopened products may be returned within 14 days for a full refund. We cover return shipping on any item arriving damaged.

Visa, Mastercard, American Express, PayPal, Apple Pay and Google Pay — all processed through encrypted, PCI-compliant checkout.

Yes. As soon as your order is dispatched you'll receive a tracking link by email.

Reach us at mikanzo.uk@gmail.com or via the contact form — we respond within one business day.

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